Last updated: October 2026
This Privacy Policy explains how Kesh & Co. (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit our website or place an order.
1. Information we collect
When you place an order or contact us, we may collect:
- Your name and contact details (email address, phone number)
- Delivery address
- Payment information (processed securely — we do not store card details)
- Order history
- Information you share when you contact us
We also collect basic browsing data automatically (such as your IP address, browser type, and pages visited) through standard website analytics tools.
2. How we use your information
We use your information to:
- Process and fulfil your orders
- Send order confirmations and shipping updates
- Respond to your queries
- Improve our website and product range
- Comply with legal obligations
We do not sell your personal data to third parties.
3. Sharing your information
We share your data only with:
- Shopify — our e-commerce platform (see Shopify's Privacy Policy)
- Courier partners — to deliver your order (name and address only)
- Payment processors — to process your payment securely
4. Data retention
We retain your order information for as long as required to fulfil orders, handle returns, and comply with applicable law.
5. Your rights
You have the right to request access to, correction of, or deletion of your personal data. To make a request, email us at rawformsupport@gmail.com.
6. Cookies
Our website uses cookies to support basic functionality and analytics. You can control cookies through your browser settings.
7. Security
We take reasonable steps to protect your information. Payment transactions are encrypted. However, no internet transmission is completely secure.
8. Changes to this policy
We may update this policy from time to time. The current version will always be available on this page.
9. Contact
For any privacy-related questions, email rawformsupport@gmail.com — Monday to Saturday, 10am–6pm IST.